Committed to Care. Dedicated to You.
At DCL-PRO Services, we are driven by a commitment to dignity, independence, and wellbeing in every aspect of the care we provide.
Our Story
Since becoming a CQC-registered provider in 2019, our mission has remained steadfast: to deliver person-centred care that empowers individuals regardless of age or background to lead safe, meaningful, and fulfilling lives.
Our experienced team creates personalised support plans tailored to each individual's needs, preferences, and aspirations. Every plan is designed to ensure that care is not only practical and effective, but also compassionate, respectful, and aligned with personal goals.
We proudly support both adults and children across London, delivering high-quality care that addresses physical, emotional, and social needs with professionalism, empathy, and heart.
Our Values
The principles that guide everything we do
Compassion
We approach every interaction with genuine care, empathy, and understanding for the unique circumstances of each individual we support.
Quality
We maintain the highest standards of care through continuous training, CQC compliance, and a commitment to excellence in everything we do.
Person-Centred
Every care plan is tailored to the individual, respecting their choices, preferences, and promoting their independence and dignity.
Our Leadership Team
Dedicated professionals committed to making a difference in people's lives
Deqa Dirie
Registered Manager & CEO
An accomplished leader in public health, advocacy, and care services, with extensive experience working alongside the Department of Health, NHS England, local authorities, and community organisations.
She has spearheaded national initiatives, including the establishment of community-based support clinics, and has been a driving force in tackling health inequalities, safeguarding, and violence against women and girls.
CP
Finance Officer
Responsible for managing the financial operations of DCL-PRO Services Ltd, ensuring accuracy, transparency, and compliance across all accounts.
With a strong background in finance and administration, oversees invoicing, payroll, budgeting, and financial reporting, working closely with management to support strategic decision-making.
Farhiya
Staff Coordinator
Brings a wealth of experience in health and social care, with a strong background in supporting individuals with diverse needs, including autism, Down syndrome, mental health challenges, and complex health conditions.
Trained in the Netherlands with a double major in general health and special needs care, she has worked across hospital, residential, and community settings.
FA
Client Coordinator
An experienced Client Coordinator dedicated to ensuring that every service user at DCL-PRO receives personalised, high-quality support tailored to their individual needs.
Works closely with clients, families, and multidisciplinary teams to oversee care planning, manage referrals, and ensure smooth communication across all services.
HM
Senior Care Worker
Specialist in supporting individuals with complex needs, delivering compassionate and high-quality care.
Brings expertise and compassion to every interaction, ensuring the highest standards of care delivery for our most vulnerable clients.
MT
PBS Practitioner
A dedicated Positive Behaviour Support (PBS) specialist committed to improving the quality of life for individuals with complex needs.
With expertise in understanding behaviours of concern and developing proactive, person-centred strategies that promote independence, communication, and emotional wellbeing.
DM
Advocate
Dedicated to protecting and promoting the rights, voices, and best interests of vulnerable individuals.
With a strong background in advocacy and social care, provides independent guidance, ensures clients are fully informed about their options, and supports them in making decisions that affect their lives.
YA
IT Officer
Manages and maintains DCL-PRO's technology systems, ensuring secure, reliable, and efficient digital operations across the organisation.
With expertise in IT support, data security, and system optimisation, provides technical solutions that enhance service delivery and protect sensitive information.
Ready to Work with Us?
Get in touch to learn more about how we can support you or your loved ones